Ellijay Custom Homes

Accessibility Statement

Ellijay Custom Homes by Robert Dobbs Mountain Homes is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Standards & Validation
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our website is regularly audited using industry-standard tools (such as WAVE and Lighthouse) and is equipped with a dedicated accessibility interface, currently UserWay, to allow users to customize their experience.

Known Limitations
Despite our best efforts to ensure accessibility of the Ellijay Custom Homes website, there may be some limitations. Our site is built on the Durable platform, and while we work closely with our providers to ensure compliance, some third-party elements or legacy content may occasionally fall short of our goals.

We Are Here to Help
If you are experiencing difficulty with any content on our website or require assistance with any part of our site, please contact us. We will be happy to provide any information or services through an alternative communication method that is accessible for you.

Phone: 770-778-2997

Contact Form: Submit an Accessibility Inquiry

Email: ellijaycustomhomes AT gmail DOT com
(Please replace AT and DOT with symbols when emailing)

Response Time: We aim to respond to accessibility inquiries within 2 business days.

Ongoing Compliance & Documentation
Ellijay Custom Homes is committed to transparency and the active maintenance of our digital accessibility standards. To that end, we maintain a formal "Good Faith Log" which includes:

  • Dated Records: A history of all accessibility audits and manual reviews.

  • Visual Verification: Permanent screenshots of our active accessibility interface (currently UserWay) and successful audit reports from industry-standard tools.

  • Methodology: Documentation of the specific tools and remediation actions taken to ensure a barrier-free experience.

We do not simply "set and forget" our accessibility; we actively manage it.

This statement and the associated Good Faith Log were last updated on February 26, 2026.